Saur France opens a new customer service center in Sillé-le-Guillaume for the 20,000 residents of the area.

This inauguration is part of the renewal of the public drinking water service delegation contract for the next ten years (2025–2034). It currently covers 17 municipalities, nearly 7,700 subscribers, and approximately 20,000 residents served across the Sillé-le-Guillaume area.

Over one million euros in investments will support the implementation of this contract over its duration, including nearly €900,000 dedicated to the rollout of remote meter reading and digital solutions that allow users to monitor their consumption in real time and better manage their water usage.

This project relies on the LoRaWAN network operated by Sartel Numérique, an organization supported by the Sarthe Department. This choice demonstrates territorial cooperation between local authorities and digital operators to improve the management of the water service.

The shared use of these premises with Saur Group’s construction subsidiary, Cise TP, demonstrates strengthened operational coordination, ensuring better planning of interventions, increased responsiveness, and consistency in field actions. In total, nearly 25 Saur France and Cise TP staff work across the territory.

This new site represents another step toward bringing services closer to the people who use them daily, while enabling better anticipation of needs and continuous improvement of the public water service.